Both StubHub and Ticketmaster are popular online ticket exchanges with different ticket selling policies, fee structures, and user experiences. Here's an overview of their differences:
- Pricing and Fees: On Ticketmaster, ticket prices are determined by the event organizer or artist, while on StubHub, ticket prices are set by individual sellers, potentially leading to higher prices due to supply and demand. Both platforms add service fees to the ticket price, but these fees might vary.
- Ticket Selling Policies: Ticketmaster sells primary tickets and StubHub is a secondary marketplace for ticket resale. This means that on StubHub, once you purchase a ticket, it is yours, whether the event is five months or five minutes away. Ticketmaster, on the other hand, may sell tickets for events later, presenting a risk for those buying resale tickets.
- User experience: Both platforms offer user-friendly websites and mobile apps, offering detailed event information and interactive seating charts. However, StubHub frequently offers a larger selection of tickets due to their model of allowing anyone to sell tickets.
- Customer service: Both platforms offer customer support, but their policies differ. StubHub offers FanProtect, which guarantees that tickets will be authentic and arrive in time for the event. Ticketmaster guarantees authenticity for primary ticket sales but not resale tickets.
Learn more:
- Ticketmaster vs. StubHub: Where To Get The Best Cheap Tickets
- Ticketmaster vs StubHub – Which is better?
- Ticketmaster or StubHub: What's The Better Ticket Seller?