What are the steps to file a complaint with McDonald's?

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What are the steps to file a complaint with McDonald's?

If you wish to report a problem or file a complaint with McDonald's, you can do it online, over the phone, or visit a McDonald's restaurant in person. Here are step-by-step instructions:

  1. Online: Go to the McDonald's Customer Service page. Select the type of feedback you wish to give and fill out the necessary details such as the restaurant location, date of visit, time of visit, and your complaint details. Click 'Submit' to send your feedback directly to McDonald's.
  2. Phone: Call McDonald's Customer Service on 1-800-244-6227. Customer Service operates 7 days a week from 7:00 a.m. to 7:00 p.m. CST.
  3. In Person: You can also visit the McDonald's restaurant where you had the problem and ask to speak to the manager. Explain your problem and they should be able to assist you.

Remember to provide as much detail as possible to help McDonald's understand and address your issue. Keep any relevant receipts or documentation that might support your complaint. You can also ask for a reference number for your complaint for future correspondences.

Learn more:

  1. McDonald's Customer Service
  2. McDonald's Headquarters Information
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